Welcome to Jagmaya! We appreciate your interest in our elegant collection of brass idols. To ensure a smooth and satisfying shopping experience, please review our comprehensive shopping policy below.
Order Processing:
● Orders processed within 2-7 business days, depending upon the location of the delivery address.
● Shipments can be a few days behind schedule if we are dealing with a large volume of orders. If there’s a big delay with your shipment, we might get in touch with you by phone or email.
Shipping Rates and Free Shipping:
● Shipping charges calculated at checkout.
● The prices listed next to each item represent the total cost of the item, there are no additional expenses.
● Free shipping for all items above ₹2499.
Time of Delivery:
● After dispatch, a courier will typically deliver the package within 2 – 5 business days.
● But Jagmaya doesn’t guarantee a certain delivery window. A shipment may occasionally be delayed due to unrelated circumstances like flight delays, remote areas, or incorrect delivery location etc.
Taxes:
● GST is included in the prices displayed in your shopping basket.
Damages:
Jagmaya pledges to fulfill your order in a timely and safe manner. In case of any damage to the ordered items, you can contact us with the order details immediately. And keep all package materials and damaged items safe so that the company may inspect them.
Incorrect Shipping Addresses and Refused Delivery:
Please make sure that the address entered by yourself is correct so that you can receive your package without any problem.
If the consumer gives us the incorrect shipping address and we are unable to retrieve the package, then Jagmaya will not be responsible for that action.
Missing or Stolen Packages:
In the event that your item is missing but the delivery company reports it was delivered, kindly contact us as soon as possible:
1. Dial 8860590025
2. You can also notify us at thejagmaya@gmail.com

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